FAQ for People with Disability
Frequently Asked Questions
What does elvesCARE do?
elvesCARE is a registered NDIS service provider for people with physical and mental disabilities, who require in-home or community care in their area.
Whether you are looking for mental health support, behavioural change, daily assistance, or casual drop-ins, we are here to help!
Our Registration Groups include:
0102 Assist Access/Maintain Employ
0106 Assist-Life Stage, Transition
0107 Assist-Personal Activities
0108 Assist-Travel/Transport
0115 Daily Tasks/Shared Living
0116 Innov Community Participation
0117 Development-Life Skills
0120 Household Tasks
0125 Participate Community
0126 Ex Phys Pers Training
0128 Therapeutic Supports
0136 Group/Centre Activities
What makes us different?
Let’s face it! Disability care is something very personal and we do whatever we can to help you improve your life. So, we are not really different, but may just be the ‘right’ fit for you!
How much does it cost?
Fees are in-line with the NDIS price guide and therefore depend on the service you need and want.
What is the payment process?
If you are self-managed:
When a shift has been worked, elvesCARE will issue you with an invoice. You can pay your invoice by credit card, direct debit, or bank transfer/EFT.
If you are plan-managed:
We request payment from your plan-manager, and you don’t have to do anything.
If you are NDIA managed:
We will arrange to have your invoices paid through the online NDIS participant portal, and you can sit back and relax.
All elvesCARE workers start at our standard rate. If you would like to pay a worker more than the standard rate, please contact us.